Privacy Policy
Version effective 23 September 2025
This privacy policy explains how we collect, use and protect your personal data.
Introduction
OnlineCreation is committed to protecting user privacy. This privacy policy explains how we collect, use and protect personal data.
Data collected
| Data category | Description |
|---|---|
| Civil identity data | First name, last name |
| Account data | Email address, password |
| Contact data | Email address |
| Payment and billing data | Payment information and details appearing on the invoice |
| Images and returned text | Documents uploaded by the user and returned data |
Use of data
| Purpose | Description |
|---|---|
| Provide and maintain the service | Use of data to deliver and operate the service. |
| Improve the service | Use of data to enhance the service. |
| Manage security and integrity | Use of data to manage service security and integrity. |
| Communicate with users | Use of data to communicate with users. |
Data retention
Images and returned text are retained until the user deletes them or deletes the account. Images are stored for a maximum of 90 days. Billing data are retained for the legally required period in France.
Data sharing
Images are shared with Mistral AI SAS (Paris) for OCR processing. Billing data are shared with Stripe Inc. (United States) for payment processing. Images are stored on Scaleway SAS (Paris) servers.
Other data are not shared with third parties unless necessary to provide the service or required by law.
Other data are not shared with third parties unless necessary to provide the service or required by law.
Data security
All data are stored in France. Images are stored on Scaleway SAS (Paris) servers and OCR processing is performed by Mistral AI SAS (Paris). The site is hosted on a server located in an OVH SAS (Roubaix) datacenter.
User rights
| Right | Description |
|---|---|
| Right of access | Right to access personal data. |
| Right to rectification | Right to rectify personal data. |
| Right to erasure | Right to delete personal data. |
| Right to object | Right to object to processing. |
| Right to portability | Right to receive personal data in a structured format. |
| Right to restriction | Right to restrict processing. |
| Right to lodge a complaint | Right to lodge a complaint with CNIL. |
To exercise these rights, contact us at support@uglywriting.com.
Policy updates
OnlineCreation reserves the right to update this Privacy Policy at any time.